Tuesday , December 11 2018

Recent Posts

Push notifications vs SMS messaging

When it comes to connecting with customers via their mobile devices, businesses have options. Generally speaking, these choices include SMS, push notifications, and email. In this article I want to share with you advantages of sms and push notifications.. Pros of Push Notifications Pros of SMS Messaging

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The Richest Banks Of The World – 2016

The Banking is giving directons to world economy. Firstly, it had been started by Vatican Christians which were entrusting their money to depository. Industrial and Commercial Bank of China (ICBC) was the biggest bank in the world at the end of last year, according to The Banker, which ranks the …

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World Quality Report 2016 – Quality Assurance & Mobile Testing

Nowadays, more and more of an organization’s services are exposed to direct customer interaction. This is one of the biggest factors driving IT towards business goals such as decreasing time to market, increasing security, performance and customer satisfaction. This Capgemini Group report contains an analysis of quality practices across different …

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How to became a new bank customer with online contracting?

Kotak Mahindra Bank has launched ‘Kotak Now’, INDIA’s first digital account opening process on mobile. The end-to-end paperless, digital process involves verification of KYC (know-your-customer) documents and signature via a video call with the bank. No physical interaction or biometric verification is required and the account opening requires only a …

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Millennials Are Ready for the Bank of Amazon, Facebook or Google…

According to a survey from Accenture, millennial participants would consider parking their money with nontraditional institutions, and they picked winners. Attractive alt-banking contestants included Apple and Facebook, but it was Google, and of course, Amazon, that emerged with the laurels. Versions of this survey — and surveys saying the opposite, …

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How to Money Transfer in Mobile Banking Without Internet Connection

Cashless after demonetization but finding it difficult to pay digitally due to poor or no internet connectivity? USSD technology is the solution for you. Here’s what it is and how you can use it. However, this payment method can be used only for small value transactions up to Rs 5000 …

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Nudge Theory : HSBC’s new app was inspired by Post-It notes

HSBC is developing a major new app called “Nudge” that aims to help people save money by keeping track of their everyday spending. The high-profile development was actually born out of a simple exercise between HSBC’s new digital chief and his wife. “My wife used to leave Post-It notes on …

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Disabled Friendly Mobile Banking

According to WHO and World Bank, about 15.3 percent of the world’s population or one billion persons live with some form of disability. Persons with disabilities tend to be acutely vulnerable to exclusion. Yes! 1 billion in number around the world are a significant percentage of the world’s population. Unfortunately, …

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What is Age Friendly Banking?

Older people tell us about a range of challenges that arise in using banking and payments systems. This article and linked report describes some of these challenges and how banks in the UK and USA have begun to address them. The featured case which is included the report studies show …

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Personalization in Banking : 2016 Benchmarking Report

Putting the customer first via a personalized experience has been the de-facto motto of online services across industries for years. Yet when it comes to banking, personalization got off to a slow start. Facing growing customer demand, financial institutions are finally making the move to provide customers with the tailored …

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Accenture : Next Generation Banking 2016 Report

It is time for retail banks to change. Faced with a daunting array of market, regulatory, customer, cost and operational challenges, many banks are struggling to post even moderate growth. Projected revenue growth rates, according to an Accenture analysis of 2011-2014 business plans for a group of 30 global banks, …

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Europe will use only the payee’s mobile phone number for money transfer

Europe will introduce peer-to-peer mobile payments using a mobile phone number by the end of the year 2017, according to the European Central Bank. The ECB has unveiled plans to launch a standardised service across countries using the Euro allowing the mobile number of a payee to act as proxy …

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Mobile World Congress 2017

Mobile World Congress will be held 27 February – 2 March 2017 at Fira Gran Via in Barcelona, with events also taking place at Fira Montjuïc. “We have a great event lined up for February – I’m particularly excited about the conference, where we’ll see several keynote speakers make their …

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Customer Behavior and Loyalty in Banking

A global race is on to “mobilize” banking. Banks around the world have been working furiously to improve their mobile applications and optimize their websites for customers’ smartphones and tablets. Yet the race has just begun. Leading banks are still learning how to take a mobile-fi rst approach to reimagine …

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10 Ways to Improve the Digital Banking Experience

2017 will be a year to enhance the delivery of key services and improve the customer experience across channels. The digital banking choices available will expand greatly in the coming year, with the risk of not keeping up with consumer expectations increasing. In the very insightful Insight Series report from …

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