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Tag Archives: Digitalization

Uber applies for e-money licence

Sky News has learnt that Uber has applied to the Dutch central bank for an e-money licence that will enable it to streamline its payment processes across businesses such as its core ride-hailing app and its fast-growing UberEats food delivery venture. Sources said the attempt to become classified as an …

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8 Things Your Bot Should Do to Make Customers Smile

There’s no need to download a new app for every service. You can chat with your friends, order food, get a ride with Uber, and transfer money, all without leaving your favorite messaging app. Chatbots are conversational—no need to learn a new interface or navigate complex menus. Chatbots are casual …

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World Quality Report 2016 – Quality Assurance & Mobile Testing

Nowadays, more and more of an organization’s services are exposed to direct customer interaction. This is one of the biggest factors driving IT towards business goals such as decreasing time to market, increasing security, performance and customer satisfaction. This Capgemini Group report contains an analysis of quality practices across different …

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How to became a new bank customer with online contracting?

Kotak Mahindra Bank has launched ‘Kotak Now’, INDIA’s first digital account opening process on mobile. The end-to-end paperless, digital process involves verification of KYC (know-your-customer) documents and signature via a video call with the bank. No physical interaction or biometric verification is required and the account opening requires only a …

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